Now onboarding a limited group of wholesale brands. Request a walkthrough

Legal

End User License Agreement (EULA)

Effective date: March 8, 2026

This page is a public draft intended to provide transparent licensing terms before procurement. Final terms should be reviewed by legal counsel before execution.

1. License Grant

Subject to payment of applicable fees and compliance with this EULA, WholesaleOS grants Customer a perpetual, non-exclusive commercial license for internal business use.

License scope is limited to the legal entity identified in the applicable order documentation unless otherwise agreed in writing.

No rights are granted except those expressly stated in this EULA.

2. Authorized Users and Access

Customer may permit employees, contractors, and approved service providers to access the software solely for Customer internal operations.

Customer is responsible for account security, credential management, and all activity occurring under authorized accounts.

3. Permitted Customization and Integrations

Customer may configure and extend the software for Customer internal operations.

Customization may be performed by WholesaleOS, Customer internal teams, or external partners engaged by Customer.

Custom development and managed service scope may be governed by separate SOW terms.

4. Restrictions

Except as expressly permitted in writing, Customer may not sublicense, resell, distribute, or make the software available to third parties as a standalone commercial offering.

Customer may not remove copyright or proprietary notices, circumvent technical controls, or use the software in violation of applicable law.

Customer may not use the software to build a directly competing hosted product based primarily on Provider confidential technology.

5. Ownership

WholesaleOS and its licensors retain all rights, title, and interest in and to the software, platform technology, and associated documentation.

Customer retains ownership of Customer data and Customer-specific business content entered into the software.

This EULA grants a license to use, not a transfer of copyright or provider core intellectual property.

6. Updates, Hosting, and Support

Support levels, managed hosting obligations, and update cadence are governed by selected service plans and order documents.

Provider may release updates, patches, and maintenance changes to improve stability, security, and performance.

7. Confidentiality

Each party will protect the other party's confidential information and use it only for permitted agreement purposes.

Confidentiality obligations survive termination for the period stated in the executed terms, or if not stated, for a commercially reasonable period.

8. Data and Security

Provider will apply commercially reasonable security controls for hosted services.

Customer is responsible for lawful data collection and required notices or consent obligations.

If personal data is processed, applicable data processing terms govern.

9. Term and Termination

This EULA remains effective unless terminated according to the controlling agreement terms.

Provider may suspend or terminate access for material breach, including non-payment or prohibited use, subject to any contractual cure period.

Upon termination, Customer must cease use as required by the executed terms, except where continuing license rights are expressly preserved.

10. Warranty Disclaimer

Except as expressly stated in executed agreements, software is provided "as is" and Provider disclaims implied warranties to the maximum extent permitted by law.

11. Limitation of Liability

Neither party is liable for indirect or consequential damages, including lost profits, lost revenue, or loss of goodwill.

Aggregate liability is subject to the cap set in executed contractual terms.

12. Governing Law and General Terms

Governing law, venue, dispute process, assignment rights, and notice mechanics are defined by executed agreement documents.

If any provision is unenforceable, the remaining provisions remain in effect to the extent permitted by law.

This document is not legal advice. In all cases, executed agreement documents control.